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WhatsApp
Messenger
Instagram
Vonage

Put your business where your clients are

WhatsApp and IM communication for businesses who want to provide faster & more convenient levels of customer service.

Pattern

With over 2 billion daily users on WhatsApp, can you afford for your business not to be?

WhatsApp First Customer Service

Be where your customers expect you to be

People expect
80% of adults agree that Instant Messaging is a quick and easy way to communicate with a business.
People demand
75% of adults want to communicate with businesses in the same way that they communicate with friends and family.
People already use
WhatsApp Business is already handling over 100 million messages every day for businesses and their customers.
People remember
85% of adults say that they are more likely to do business with a company that they've been able to easily communicate with through WhatsApp and messenger.
Restaurant customer service. Healthcare customer service. Hotel customer service. Agency customer service.

Designed for Teams

Standard WhatsApp Business numbers limit you to connecting just one phone to your business number, making team collaboration almost impossible. As a business, you want one number as a point of entry and the ability for your whole team to handle customer conversations.

Ownership
Each conversation has an owner and managers can track agent performance
Collaboration
Reassign conversations instantly to the right team or agent to get the customer to the right place
Intuiative
Easy to use dashboard based on chat apps you're already used to
Automation
Set messaging rules and activity triggers at the beginning of each new conversation
Personal
ChatPilot removes ChatBots from the customer journey. People want to speak to people, not machines
Tracking
See the performance of your business, teams and agents in handling customer conversations

Talk to sales

Interested in bringing WhatsApp and IMs to your business' customer service team? Get in touch!

Postal address

John Paul II Av. 22

Warsaw, Poland

Phone number
+1 (262) 222-2302
ChatPilot.io