With over 2 billion daily users on WhatsApp, can you afford for your business not to be?
WhatsApp First Customer Service
Be where your customers expect you to be
- People expect
- 80% of adults agree that Instant Messaging is a quick and easy way to communicate with a business.
- People demand
- 75% of adults want to communicate with businesses in the same way that they communicate with friends and family.
- People already use
- WhatsApp Business is already handling over 100 million messages every day for businesses and their customers.
- People remember
- 85% of adults say that they are more likely to do business with a company that they've been able to easily communicate with through WhatsApp and messenger.
Designed for Teams
Standard WhatsApp Business numbers limit you to connecting just one phone to your business number, making team collaboration almost impossible. As a business, you want one number as a point of entry and the ability for your whole team to handle customer conversations.
- Each conversation has an owner and managers can track agent performance
- Reassign conversations instantly to the right team or agent to get the customer to the right place
- Easy to use dashboard based on chat apps you're already used to
- Set messaging rules and activity triggers at the beginning of each new conversation
- ChatPilot removes ChatBots from the customer journey. People want to speak to people, not machines
- See the performance of your business, teams and agents in handling customer conversations